How will hospitality change post-pandemic?

Online at the Better Hospitality Conference 11am-12pm 21st April 2021

The pandemic has changed so many things, the way people work, the way people socialise, what they want from their free time. The list goes on. Which trends will stick and which will fall by the wayside as things reopen? How will they affect hospitality? Hospitality consultant Paul Pavli, futurist Simon Stenning and consumer insights specialist Katy Moses join in discussion to figure out what will be the most likely trends to emerge from the pandemic and how hospitality can make the the most of them.

About the speakers

Paul Pavli

An experienced hospitality & leisure executive, specializing in business transformation and delivering future growth. Paul has worked in large FSTE and private equity businesses across the hospitality & leisure sector for over 30 years. Future strategy, operational efficiency and business transformation are Paul’s area of expertise. His passion is working with businesses to help them understand their purpose, set strategic goals, engage their people all in order to deliver award winning customer service.

Katy Moses

Katy is founder and MD of KAM Media, an agency that she started in 2014. She is passionate about pubs and bars (and not just about being in them) and small format retail. Katy founded KAM Media in 2014 as she saw a gap in the market for a hospitality and grocery insight agency that puts creativity at its heart. Katy is also a Bii Trustee, an advisor for both Pub Aid and Only a Pavement Away charities. She is also a judge of the Bii Licensee of the Year award & the Quality Food Awards and the Scottish food and Drink awards, as well as being proud to be a Plan B Mentor. Katy and KAM created Pedalling for Pubs, the annual hospitality initiative that raises money for the LTC and OAPA.

Simon Stenning

Acknowledged as the leading analyst of the market today and recognised as an expert in making sense out of all the data and insight available, Simon is now making sense of the future with forecasts, trends and drivers of change for Hospitality over the next 10 years.