

Amplifying your team’s experience
Online at the Better Hospitality Conference 4-5pm 21st April 2021
About the speakers
Kieron Bailey
Five years ago I made the decision to only do what makes me smile, If you are founder or leader with a story to tell, I’m here to amplify your voice & share your story. I’m a content creator for those who love hospitality & customer experience, utilising video, podcast and the written word. 📢🎤🔥 I’m co-founder and Creator in Chief for EXP101.com Everything I do, I bring passion & energy to deliver amazing experiences.
Klaudia Mitura
Klaudia is a work psychologist, and a learning and development specialist. Her purpose is to embed a learning culture across organisations and boost happiness in the workplace to drive business growth and innovation. She is the host of the award-winning podcast &Happiness which explores the scientific research behind wellbeing.
Richard Mackay
Developed history working with groups such as wagamama, Benihana and NOZOMI now leading the AL Moajil Hospitality Group from inception to our current vibrant restaurant team encompassing 3 luxury fine dining brands and hotels based in the Gulf region with over 2000 team members from 17 countries.
Louise Gallant
Louise has experience in both corporate and hospitality sectors, starting out her career in operations on board cruise ships. She has worked with various organisations and strategic recruitment projects both in the UK and Globally. Louise specialises in the creation of direct sourcing models and coaches recruitment teams.